In a bid to enhance digital interaction and streamline processes with customs brokers, the Direction Générale des Douanes et Accises (DGDA) hasannounced a significant update. This move aims to establish a unified and direct digital communication channel between the DGDA and customs brokers.
Digital communication initiative
The DGDA has mandated that customs brokers provide their official email addresses to facilitate a new digital partnership. This step is part of a broader initiative to digitise and simplify customs management. By integrating a digital interface, the DGDA intends to enhance efficiency and foster closer collaboration with registered customs brokers. All email addresses should be submitted [email protected] October 5, 2024. Additionally, the submission must be copied [email protected]@douane.gouv.cdto ensure proper tracking and follow-up.
“Digitalisation is essential for modernising customs management and enhancing interaction with our partners. This new system will streamline processes and improve service delivery.”
About DGDA
The Direction Générale des Douanes et Accises (DGDA) is the primary body responsible for customs and excise duties in the Democratic Republic of Congo. The DGDA’s mission is to manage and regulate customs activities, ensuring compliance with national and international trade laws. By embracing digital solutions, the DGDA aims to improve operational transparency and efficiency. For more information, visit theirofficial website.
